Help-seeking Behavior in Learning


Learners always seek help from people around them when what they encounter in learning are beyond the explanation of their current knowledge. Seeking help from others allows them to get targeted information exactly when they need it. Compared with other ways of learning, getting help from others is more convenient and less time-consuming. Learners hold different attitudes on help-seeking and show various behaviors in different learning environment or setting. Help-seeking behavior of learners is greatly influenced by learners’ characteristics and learning contexts. Also, help-seeking behavior in turn helps parents and teachers understand more about learners. The importance of help-seeking behavior cannot be ignored in learning process.

This chapter is created to provide a comprehensive understanding of help-seeking behavior in learning. The primary goal of it is to inspire parents, teachers and researchers to focus more attention on learners’ help-seeking or question-asking behavior in family and school learning environments. The second goal is to teach learners strategies of seeking help when they meet problems or difficulties in learning or studying. The third goal is to analyze the interactions involved in help-seeking behavior so that the relationship between help-seekers and help-providers is enhanced.

The chapter will include the following contents:
  1. Review the literature about the research on help-seeking in learning
  2. Understand the importance of the research on help-seeking behavior in learning
  3. Describe patterns of help-seeking in learning
  4. Explore reasons why learners need or attempt to seek help in learning
  5. Explain factors which influence learner’s seeking-help behavior
  6. Examine the future direction of the research on help-seeking behavior